te666 Privacy Policy

1. Who We Are

te666 operates the online casino and sports betting platform accessible at te666.io. For the purposes of this Privacy Policy, te666 acts as the data controller in respect of all personal data collected from registered players and website visitors.

te666 is committed to operating as a safe and reliable platform for players in Bangladesh. Our primary contact for all data privacy matters is our support team, reachable at [email protected]. For formal data rights requests, please include "Data Rights Request" in the subject line of your correspondence to ensure prompt routing to the appropriate team.

This Privacy Policy should be read in conjunction with te666's Terms and Conditions, which are available at te666.io/terms-conditions, and our Responsible Gaming Policy at te666.io/responsible-gaming. Together, these three documents form the complete framework governing your use of the te666 platform.

2. Personal Data We Collect

te666 collects personal data through three primary channels: information you provide directly during registration and account use, information generated automatically through your use of the platform, and information received from trusted third-party service providers. The following table details the categories of data we collect and their source.

te666 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data beyond what is necessary for responsible gaming compliance (for example, recording a player's voluntary self-exclusion request).

3. How We Use Your Personal Data

te666 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• Account creation and management: To create, maintain, and administer your te666 player account, including processing deposits and withdrawals in BDT via your chosen payment method.
• Identity and age verification (KYC): To confirm that you are aged 21 or above and to verify that your identity matches the payment methods on your account, as required by our internal compliance framework.
• Game and betting services: To provide the full range of casino games, live dealer tables, slots, and sports betting markets available on the te666 platform, and to accurately record the results and financial outcomes of your gameplay.
• Payment processing: To process deposit and withdrawal transactions securely through your registered payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard) and to detect and prevent payment fraud.
• Customer support: To respond to your queries, complaints, and requests submitted via live chat or email, and to maintain a record of those communications for quality assurance purposes.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling behaviour, to apply self-exclusion periods and deposit limits as requested, and to comply with our responsible gaming obligations.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct on the te666 platform.
• Platform improvement: To analyse aggregate usage data in order to improve the design, functionality, and content of the te666 platform. This analysis is performed on anonymised or pseudonymised data wherever possible.
• Legal compliance: To comply with applicable legal obligations, including anti-money-laundering record-keeping requirements that mandate retention of transaction records for a minimum of 5 years.
• Service communications: To send you transactional notifications directly related to your account — such as deposit confirmations, withdrawal processing updates, and security alerts. These communications are not optional, as they are essential to the safe operation of your account.

Where te666 wishes to send you promotional communications about bonuses, new games, or seasonal offers (such as BPL cricket promotions or Eid bonuses), we will do so only where you have given explicit consent to receive such communications. You may withdraw your consent at any time by contacting [email protected].

4. Legal Basis for Processing

te666 processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing required to perform our contract with you — specifically, to provide the gaming and betting services described in the Terms and Conditions and to process your financial transactions.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money-laundering obligations and record-keeping mandates.
• Legitimate interests: Processing necessary for te666's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit, freely given consent — specifically for promotional communications and for any data collection that goes beyond what is required to deliver the services you have requested. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing and Third Parties

te666 does not sell, rent, or otherwise trade your personal data to any third party. Data is shared only with the categories of third-party service providers listed below, and only to the extent strictly necessary for them to provide their services to te666 on your behalf.

• Payment processors: bKash, Nagad, Rocket, Upay, and card processing partners receive the minimum data necessary to authenticate and process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are subject to the data security standards applicable to licensed financial service providers in Bangladesh.
• Game providers: Third-party game studios and live casino operators (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive a pseudonymous player identifier and game session data necessary to provide the game itself. Game providers do not receive your name, contact details, or financial data.
• Identity verification services: Third-party KYC providers may receive identity documents and photographs submitted during the verification process for the purpose of verifying your identity and age.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics service providers to help te666 understand how the platform is used and to identify areas for improvement.
• Legal and regulatory authorities: te666 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by applicable law or a lawful order.

All third-party service providers engaged by te666 are required to process personal data only on our documented instructions and to implement appropriate technical and organisational security measures to protect the data they receive.

6. Cookies and Tracking Technologies

te666 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the platform is used. The following categories of cookies are used on te666.io:

• Strictly necessary cookies: These cookies are essential for the te666 platform to function and cannot be disabled. They include session management cookies that keep you logged in during your visit, CSRF protection tokens, and cookies that remember your preferred language and currency settings.
• Performance and analytics cookies: These cookies collect anonymised information about how visitors use te666.io — such as which pages are visited most frequently and whether any error messages are encountered — to help us improve the platform. This data is aggregated and does not identify individual users.
• Functionality cookies: These cookies remember choices you make on the platform (such as your preferred game lobby layout or notification settings) to provide a more personalised experience. Disabling these cookies may affect certain non-essential features.

te666 does not use third-party advertising or retargeting cookies. Your browsing activity on te666.io is not shared with advertising networks. You may manage your cookie preferences through your browser settings, though disabling strictly necessary cookies will prevent you from using core platform features.

7. Data Security

te666 implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to, the following:

• 256-bit SSL/TLS encryption for all data in transit between your device and te666's servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records.
• Bcrypt hashing with per-account salts for all stored passwords. Plain-text passwords are never stored or accessible to any te666 employee.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Multi-factor authentication required for all te666 staff accounts with access to player data systems.
• Regular penetration testing and security audits conducted by independent third-party security professionals.
• Intrusion detection and real-time monitoring of all production systems, with automated alerting for anomalous access patterns.

You also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your te666 login credentials. Never share your password with anyone, including te666 support staff, who will never ask for your password. If you suspect unauthorised access to your account, contact [email protected] immediately.

8. Data Retention

te666 retains personal data for as long as necessary to fulfil the purpose for which it was collected, to provide the services you have requested, and to comply with applicable legal and compliance obligations. The following retention periods apply to the principal categories of personal data we hold:

• Account and identity data: Retained for the duration of your active account and for a minimum of 5 years following permanent account closure, to comply with anti-money-laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of 5 years from the date of the transaction, irrespective of account status.
• KYC documents: Retained for a minimum of 5 years following account closure or the date of the last transaction, whichever is later.
• Customer support communications: Retained for 3 years from the date of the last communication in a support thread, for quality assurance and dispute resolution purposes.
• Technical and usage data (logs): Server logs are retained for 90 days. Anonymised aggregated analytics data may be retained indefinitely for platform improvement purposes.
• Marketing consent records: Retained for the duration of your consent and for 3 years thereafter as evidence of consent.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data subject to an active legal hold, regulatory investigation, or unresolved dispute is retained until the matter is fully resolved before deletion.

9. Your Data Rights

As a te666 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and include your registered username and a clear description of your request. te666 will respond within 5 business days.

• Right of access: You may request a copy of all personal data te666 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: You may request correction of any inaccurate personal data held about you. For account details such as your email address or mobile number, you may also update these directly within your account settings.
• Right to erasure: You may request deletion of your personal data where te666 no longer has a lawful basis to retain it. Note that this right is subject to our legal obligations — data required for anti-money-laundering compliance cannot be deleted before the mandatory retention period expires.
• Right to restriction: You may request that te666 restrict the processing of your personal data in certain circumstances, for example while a dispute regarding accuracy is under review.
• Right to data portability: You may request a copy of personal data you have provided to te666 in a structured, machine-readable format (CSV or JSON), where technically feasible.
• Right to object: You may object to processing of your personal data where te666 relies on legitimate interests as the legal basis. You may also withdraw consent for marketing communications at any time.

te666 will not charge a fee for processing data rights requests except in cases where a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply. In all cases, te666 will inform you before applying any fee.

10. Children's Privacy

te666 strictly prohibits use of the platform by anyone under the age of 21. The te666 platform is not designed for, directed at, or intended to be used by minors. We do not knowingly collect personal data from individuals under 21 years of age.

If te666 becomes aware that personal data has been collected from an individual under the age of 21, that account will be closed immediately, all associated personal data will be deleted as promptly as legally possible, and any funds held in that account will be processed in accordance with our Terms and Conditions and applicable legal requirements.

If you are a parent or guardian and believe that a minor under your care has registered an account with te666, please contact us immediately at [email protected] so that we can take appropriate action without delay.

11. Third-Party Links

The te666 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studios. Where links to third-party websites or applications are present, please be aware that te666 does not control those third-party sites and is not responsible for their privacy practices.

This Privacy Policy applies solely to data collected and processed by te666 through the te666.io platform. We strongly recommend that you review the privacy policies of any third-party services you use in connection with your te666 account, particularly your mobile banking provider, before sharing personal data with them.

12. Updates to This Privacy Policy

te666 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The effective date displayed at the top of this document indicates when the current version came into force.

Where changes to this Privacy Policy are material — for example, where we introduce a new purpose for processing personal data or add a new category of third-party sharing — te666 will notify registered players via the email address on file at least 7 days before the updated policy takes effect. For minor clarifications that do not alter the substance of our data practices, no advance notification will be issued.

Your continued use of the te666 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of, and agreement to, the revised terms. If you do not accept the updated Privacy Policy, you should cease using te666 and contact [email protected] to arrange account closure.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or te666's handling of your personal data, please contact our team through the following channels. All data rights requests must be submitted in writing to be actioned.

• Email: [email protected] — for data rights requests, use subject line "Data Rights Request"
• Live Chat: Available 24 hours a day, 7 days a week via the te666 platform
• Response time: Data rights requests are responded to within 5 business days. General privacy queries are typically answered within 24 hours.
• Operating hours: Bangladesh Standard Time (BST, UTC+6), 365 days per year

te666 is committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate the matter through appropriate legal channels available in your jurisdiction.